Payments & Shipping

All Prices are in Australian Dollars

Payment can be made by the three methods specified below:

  • • Credit Cards: Visa, MasterCard
  • • Bank Deposit (account details are shown in checkout, additionally the confirmation order email will also include bank account details for payment of your order)
  • • Paypal


  • • We charge a Flat rate of $8.99 for any order no matter how big or small. (within Australia)
  • • Which courier do we use? We use Australia Post our deliveries in Australia.
  • • All of our orders are shipped via E-Parcel which is a tracked service.

Delivery times:

  • • Packages to urban areas on the East Coast will be delivered within 2-5 days, provided the items ordered are in stock and your order is placed before 2pm (our courier picks up at 3pm).
  • • Please allow 5-10 days for WA and areas outside of main east coast city’s.
  • • Please allow an extra 1-2 days for delivery after a public holiday, as there is always a large back-log with both Moosebaby orders and courier companies.

Tracking courier items:

  • • If your order has not arrived in the time frame above, please contact us at for your tracking number so you can speak with the relevant courier service or have us track it for you.

Placing your order from outside Australia

  • • If you wish to purchase from outside Australia please contact us for a quote for shipping.
  • Please contact us for a quote if you require a tracked service.

Sales Tax & Customs Duty:

  • • Please note: You may be charged sales tax and/or customs duty when your package arrives in your country.
  • • Any taxes or duty are your responsibility and is not included in our prices.
  • • Local sales tax may be charged on the total value of your order including shipping costs.
  • • We will not refund international orders due to a customer refusing to pay for tax or duty.